How we handle submitted information
This policy explains how IGCSE UK handles information submitted through assessment and tutor application forms.
Information we collect
We may collect parent name, student year group, student route, country, subjects, exam board, expected exam session, learning concerns, recent mock results, optional uploaded academic materials, contact details, preferred follow-up language, service and format preferences, source page and enquiry source details. Tutor applicants may submit teaching experience, subjects, availability, uploaded materials and contact details.
How we use it
Information is used for academic assessment, service communication, tutor matching, scheduling, operational records, enquiry-source review and service improvement.
Who may access it
Relevant administrators, academic staff and tutors may access information needed to provide the service. We do not ask families to submit payment card details through website forms.
Correction or deletion
If you need submitted information corrected or deleted, contact us through the website form and we will process the request within a reasonable time.