Payment and booking
How booking works before lessons or marking begin
We keep the first step simple: submit the assessment form first, then we confirm what can be delivered. Families should not send card details through the website form.
1. Assessment request
Share the student’s subject, exam board, target grade, recent result and preferred lesson time.
2. Feasibility check
We confirm the subject, tutor fit, timing, package type and whether the request can be handled responsibly.
3. Payment instructions
Once the package is confirmed, we provide an invoice, payment link or agreed payment instructions.
4. Booking confirmation
Lessons, marking or planning work begins after payment and booking details are confirmed.
Before payment, confirm these points
This protects both the family and the service team, especially when a student has an urgent timeline.
| Item | What should be clear |
|---|---|
| Subject and exam board | Which paper or syllabus the support relates to, and whether the tutor is suitable for it. |
| Delivery format | One-to-one lessons, mock marking, planning call, revision package or a combination. |
| Timing | Timezone, preferred lesson windows, expected turnaround and any urgent deadlines. |
| Price and package | Starting price, number of lessons or scope of marking, and what is included. |
| Rescheduling | Any notice period and how missed lessons or delayed paper submission will be handled. |
Important: payment methods, invoice details and booking terms are confirmed during follow-up. Website forms are for assessment and communication only.