IGCSE UK IGCSE tutoring & exam support Chinese Free Assessment
Contact IGCSE UK

Contact us about IGCSE tutoring, marking or planning

Send the student’s situation and we will suggest a sensible next step. The same form is used for assessment requests, package enquiries and diagnostic review requests.

  • Tell us the student country or region, year group, subjects and expected exam session.
  • Include the exam board if known. If not, write not sure.
  • Choose the main concern and support frequency so we can judge whether diagnostic review, marking, planning, tutoring or a group option is realistic.
  • Tell us whether you are exploring options, ready to book if suitable, need a quote or need a fast reply.
  • Upload one recent academic file if it helps explain the student’s current level.
  • Please do not send payment card details, identity documents or unrelated private information.
Start with four essential details. Parent name, location, subject and contact details are enough to submit. Add exam board, results, mock evidence or budget only when you have them. No payment is taken here.
Share what you know, and receive a recommendation that fits the student You can submit even if the exam board, service type or budget is not clear yet. Based on the student's current situation, the first reply will explain whether free guidance, diagnostic review, mock marking, exam planning, guided study, one-to-one tutoring or a small-group waitlist is the more suitable option.
Helpful details to prepare

Subject, exam board, exam date, recent result, mock script or writing sample, lesson availability and timezone. You can still submit without a file.

What you receive after submitting

We send a suitable next-step route. If a paid step is useful, we first explain the service name, price, scope, timing and any missing materials.

Feasibility is checked before payment

Before quoting, we check tutor or marker availability, timezone fit, deliverables and cancellation rules. This form never asks for card details.

Start with these four details This is enough to begin the assessment. You can add further detail whenever it is available.
Add exam, evidence or service details (optional) The more you know, the more specific the recommendation can be. Leave anything uncertain blank.
Student and exam details These details help us judge subject, exam board, timeline and the right support route.
Timing, budget and first step These choices do not commit you to payment; they help us judge quote readiness faster.
Learning issue and evidence A mock paper, writing sample or school feedback helps, but you can submit without a file.
Communication preference and available evidence Use these details when you would like feedback to reflect the student's current work and preferred language.

Your information is used only for academic assessment and service communication. Privacy Policy

Before you submit No payment is taken from this form. We first check the student profile, evidence, timing and delivery fit, then reply through your preferred contact route.

What happens after contact

This step moves from enquiry to a clear recommendation without unnecessary back-and-forth.

1. Intake review

We check subject, exam board, route, timeline, evidence and preferred support format.

2. Feasibility check

We consider tutor availability, timezone, language preference and whether the request can be handled responsibly.

3. Recommended step

You receive a suggestion such as diagnostic review, mock marking, planning, one-to-one lessons or small group if suitable.

4. Booking only if clear

Payment instructions are provided only after the scope and first step are clear.

If your situation feels messy, write it plainly

A useful enquiry does not need polished wording. A short, honest message often helps more than a long list of disconnected details.

What a parent might writeWhat it helps us understandWhat may happen next
My child studies every day but the mock score is not moving.Whether the problem is practice quality, feedback, repeated errors or exam technique.Ask for one paper or suggest diagnostic review before regular tutoring.
We do not know whether Cambridge or Edexcel is the right route.The family needs route clarity before subject support.Recommend exam planning or questions to confirm with school or centre.
The exam is close and we are worried about wasting time.The first step must be narrow enough to help quickly.Focus on mock marking, sprint priorities or a limited lesson block.
We can pay if the match is suitable, but need to know what is included.The family is close to booking and needs scope, price and timing confirmed.Check tutor or marker availability before sending payment instructions.

When we may ask one more question

One extra question can prevent the wrong purchase. It is usually asked when the first message does not yet support a responsible recommendation.

Missing exam route

We may ask for exam board, paper route, tier or expected session before recommending materials or lessons.

No recent evidence

We may ask for one mock, writing sample or teacher comment instead of guessing from a general concern.

Timeline unclear

We may ask when the mock or final exam is, because a two-week plan and a six-month plan are very different.

Budget or service stage unclear

We may ask whether you want free guidance, a small diagnostic step, a quote or a ready-to-book tutor check.