{"id":196,"date":"2026-06-13T00:15:24","date_gmt":"2026-06-12T23:15:24","guid":{"rendered":"https:\/\/igcse.uk\/index.php\/quality-assurance\/"},"modified":"2026-06-13T00:26:31","modified_gmt":"2026-06-12T23:26:31","slug":"quality-assurance","status":"publish","type":"page","link":"https:\/\/igcse.uk\/index.php\/quality-assurance\/","title":{"rendered":"Quality Assurance"},"content":{"rendered":"<p><main class=\"igcse-page\"><\/p>\n<section class=\"igcse-band\">\n<div class=\"igcse-wrap\">\n<div class=\"igcse-section-head\"><span class=\"igcse-eyebrow\">Quality assurance<\/span><\/p>\n<h1>How IGCSE support quality is reviewed<\/h1>\n<p>A professional tutoring service needs more than a tutor list. We use assessment notes, tutor matching, written feedback and parent review points to keep support focused and manageable.<\/p>\n<\/div>\n<div class=\"igcse-grid-3\">\n<article class=\"igcse-card\">\n<h3>Before matching<\/h3>\n<p>We check subject, exam board, student level, target grade, timeline, timezone and preferred format before recommending a paid route.<\/p>\n<\/article>\n<article class=\"igcse-card\">\n<h3>During delivery<\/h3>\n<p>Lessons, marking and planning should stay close to the agreed priorities rather than drifting into general homework help.<\/p>\n<\/article>\n<article class=\"igcse-card\">\n<h3>After milestones<\/h3>\n<p>Parent feedback, tutor notes and student evidence help decide whether to continue, adjust focus, change tutor or pause.<\/p>\n<\/article>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"igcse-band soft\">\n<div class=\"igcse-wrap\">\n<div class=\"igcse-section-head\">\n<h2>What is checked<\/h2>\n<p>The exact process depends on the package, but the service should remain clear enough for an assistant to manage and a parent to understand.<\/p>\n<\/div>\n<table class=\"igcse-mini-table\">\n<thead>\n<tr>\n<th>Area<\/th>\n<th>Quality signal<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Academic fit<\/td>\n<td>The tutor understands the subject, exam board and student starting point.<\/td>\n<\/tr>\n<tr>\n<td>Lesson clarity<\/td>\n<td>The session has a clear focus, appropriate explanation and practical next task.<\/td>\n<\/tr>\n<tr>\n<td>Marking quality<\/td>\n<td>Feedback identifies mark loss, topic gaps and answer technique rather than only giving a score.<\/td>\n<\/tr>\n<tr>\n<td>Parent communication<\/td>\n<td>The parent can understand what happened and what decision comes next.<\/td>\n<\/tr>\n<tr>\n<td>Operational control<\/td>\n<td>Booking, rescheduling, payment and materials stay inside the agreed process.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/section>\n<section class=\"igcse-band\">\n<div class=\"igcse-wrap\">\n<div class=\"igcse-note\"><strong>Boundary:<\/strong> quality control improves service consistency, but it does not create a grade guarantee. Student effort, starting point and exam conditions still matter.<\/div>\n<\/div>\n<\/section>\n<p><\/main><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quality assurance How IGCSE support quality is reviewed A professional tutoring service needs more than a tutor list. We use assessment notes, tutor matching, written feedback and parent review points to keep support focused and manageable. Before matching We check subject, exam board, student level, target grade, timeline, timezone and preferred format before recommending a [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":102,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-196","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/igcse.uk\/index.php\/wp-json\/wp\/v2\/pages\/196","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/igcse.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/igcse.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/igcse.uk\/index.php\/wp-json\/wp\/v2\/comments?post=196"}],"version-history":[{"count":1,"href":"https:\/\/igcse.uk\/index.php\/wp-json\/wp\/v2\/pages\/196\/revisions"}],"predecessor-version":[{"id":215,"href":"https:\/\/igcse.uk\/index.php\/wp-json\/wp\/v2\/pages\/196\/revisions\/215"}],"wp:attachment":[{"href":"https:\/\/igcse.uk\/index.php\/wp-json\/wp\/v2\/media?parent=196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}